Privacy Policy

Last updated: February 11, 2026

Traceline ("we", "us", or "our") operates the trace-line.site website and the Traceline API service. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

  • Account Information: When you sign up, we collect your email address and display name.
  • Usage Data: We log API requests including timestamps, endpoints called, status codes, and response times. We do not store the images you send to the API.
  • Payment Information: Payment processing is handled by Stripe. We do not store credit card numbers on our servers.

How We Use Your Information

  • To provide, maintain, and improve the Traceline API service.
  • To manage your account, subscriptions, and billing.
  • To monitor API usage and enforce quota limits.
  • To send service-related notifications (e.g., quota warnings).

Information Sharing

We do not sell your personal information. We share data only with:

  • Stripe — for payment processing.
  • Supabase — for authentication and data storage.
  • Vercel — for hosting and analytics.
  • Modal — for ML inference processing (images are not stored).

Data Security

API keys are hashed with SHA-256 and stored securely. All communications are encrypted via TLS. We follow industry best practices to protect your data.

Data Retention

Account data is retained while your account is active. Usage logs are retained for 12 months. You may request deletion of your account and associated data at any time.

Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.

Contact Us

If you have questions about this Privacy Policy, contact us at: Contact Us